Authority, markets, trust.
When individuals carry the authority, how does the organization capture its value?
The new scarce resource is knowing what matters
Before markets decide what a company is worth, they decide what kind of company it is.
How ideas travel across customers, categories, and cultures
The internet can fake a Bob Dylan puppy rescue. Markets still need evidence.
As intelligence becomes ambient, credibility grows scarce. When everyone sounds like an expert, markets need new ways to decide who to trust.